Current Job Postings
Description:The Lead Administrator is an employee who plays a key role in the production of the festival and administrative, office, and HR management for the year-round, effective operation of the organization.
The Lead Administrator shall be supervised by the Festival Producer.
The Lead Administrator shall supervise the payroll company and any additional administrators.
It is expected that the Lead Administrator will work a minimum of 25 hours/week, with varying hours immediate leading up to and during the Fringe.
The duties outlined in the description below represent the typical responsibilities this position is expected to carry out. However, the Rochester Fringe Festival is a dynamic organization that must adjust priorities and responsibilities as circumstances change. Therefore, other reasonable and relevant duties may be assigned as appropriate in order to meet the needs of the Fringe. Acceptance of the terms outlined in this document presumes acknowledgment of the requirement to willingly execute such duties as needed.
The Lead Administrator shall:
- Work closely with the festival producer to ensure that the festival’s correspondence is sent and reviewed in a timely manner.
- Schedule meetings between the festival producer, other staff, board members, sponsors and others.
- Take minutes for all board and committee meetings.
- Prepare documents for board meetings.
- Supervise the festival’s document retention policy and procedures.
- Scanning and entering invoices.
- Editing contracts (when a template is supplied).
- Keep board and staff records.
- Interfacing with vendors and sponsors.
- Attend regular meetings with all members of the Fringe team.
- Provide oversight over merchandise inventory.
- Arranging catering for specific Fringe events as directed.
- Assist in the logistical management of moving in to the festival’s new office space.
- Managing the temporary office space during the festival at One Fringe Place.
- Managing the year-round Fringe office, including ordering supplies, liaising with maintenance when necessary, etc.
- Liaising with HR representative.
- Distributing handbooks to staff and contractors.
- Distributing emergency plans to staff and contractors.
- Effectively communicating changes in state or federal labor laws to employees.
- Creating a new system of timesheet submission in conjunction with HR representative.
- Maintaining timesheets during the festival season and submitting to payroll company.
To be considered for this position and to learn more details on the position, please send a cover letter and your resume to firstname.lastname@example.org
Ticket Representatives (Box Office Staff)
The first step for many patrons who attend an event at the KeyBank Rochester Fringe Festival is buying a ticket at the Box Office. Do you want to be one of the smiling faces that they see? Great! Because we are accepting applications for Ticket Representatives!
This job is highly customer service based - working with patrons in person, as well as over the phone, and occasionally assisting the Front of House staff with scanning/banding patrons attending an event in the Spiegeltent.
A successful candidate would be skilled in the following areas:
- Emcee-ing - Ability to communicate clearly and professionally in both written and verbal communication is critical.
- Troup-oriented - In addition to communicating with our external patrons, it will also be necessary to work well with other Fringe staff members.
- Showing your work - There are a lot of moving pieces and in the troup-oriented spirit, it helps immensely if you are thoughtful about making notes about work which has been completed, still needs to be done, or flagging potential issues to review later.
- Computer-Nerding - At Fringe, we operate on a number of web-based platforms to keep everyone on the same page (ticketing, task delegation, case management, spreadsheets/docs, etc) so you should be comfortable navigating around those systems efficiently.
Prior experience in ticketing is a plus, but we are excited to train candidates with the right attitude. Other skills that will make you stand out: success in a customer-facing role. For example, has a customer ever told you that you made their day? Tell us your favorite success story in your cover letter!
This on-site position will begin when the Box Office opens on September 10th, (training may be held earlier, but that is TBD) and will run for the duration of the festival, (September 142-22, 2018.) Schedule will vary depending on needs of the ticket office, as well as availability of representatives hired. Please include your availability in your cover letter as well.
To be considered for this position, please send a cover letter (indicating your availability) and your resume to email@example.com.